Privacy requests
You can ask GFY21 for the records it holds about you, or ask GFY21 to delete them. GFY21 holds only your Program Account record: your email address, activation status and date, Program Term dates, wellness check-in count, the jurisdiction you selected, the build and version delivered to you, and, where applicable, purchase or gift-related transaction information.
What stays on your phone
Your readings, answers, habits, wellness education progress and Visit Summaries are stored only on your phone. GFY21 cannot access or delete them. To remove them, open the Program, go to Settings, and choose Delete my wellness data. Backup files you saved elsewhere stay in your control.
How to make a request
Reply to your activation receipt, which was sent to your email address when you activated, with one of these subjects:
- Access request — a copy of your Program Account record
- Deletion request — deletion of your Program Account record; your Program on the phone stops working once the record is deleted
Sending the request from the email address on your Program Account is how GFY21 confirms it is you. Requests are answered within 45 days, as the Privacy Notice sets out. If you no longer have the receipt, send a new email from the address you activated with to the sender of the receipt, GFY21 Wellness Program <program@gfy21.com>.
Your rights
The Privacy Notice and the Consumer Health Data Privacy Policy describe your rights, including the right to appeal a decision and to contact the attorney general of your state. GFY21 does not discriminate against you for exercising your rights.